STORE POLICY

Return Policy:

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• Return Period: 14 days from the date of delivery.

• Only unused products will be accepted for return.

• Obtain a return authorization by contacting info@cottonclique.co.za.

• Returns must be in original, clean condition, and in the original packaging with the receipt.

• Refunds: 100% of the purchase price for eligible returns.

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Privacy Policy:

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• Personal Information Collected: Name, surname, email address, physical address, billing address, mobile phone number.

• Log information: online identifiers, usage patterns, content viewed, and search queries.

• Device information: type, browser, operating system, and IP address.

• Geographic location when using location-enabled services.

• Information from third parties, such as social media.

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Why We Process Your Personal Information:

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• Identify and verify users.

• Create and manage user accounts.

• Provide requested information, products, or services.

• Communicate with users, including billing, customer support, and resolving complaints.

• Notify about changes to our sites, services, and products.

• Obtain feedback for product and service development.

• Conduct research and statistical analysis.

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Special Note for Users Below 18:

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• Always obtain permission from a parent or guardian.

• Verification may be required, and access may be restricted without permission.

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Contact Us:

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• Reach out to us at any time with questions or concerns.

 

At CottonClique, we strive to provide the best and most enjoyable shopping experience while maintaining honesty, transparency, and respect for your privacy.